How to File a Complaint

On this page, you can submit complaints, report suspicions of abuse and corruption, and whistleblow on matters related to CISU, grant recipients, or member organizations' conduct.

CISU’s complaint system is divided into three categories:

1. Complaints regarding case processing within CISU’s grant system.
   
   
2. Complaints concerning internal matters and/or CISU employees.
   
   
3. Complaints about CISU grant recipients' implementation and management of their CISU-supported initiatives, both in Denmark and abroad, including the employees involved in carrying out these initiatives.

How to file a complaint

• The form below can be used for submitting complaints, reporting suspicions of abuse and whistleblowing.
  
  
• You can also send an e-mail to complaints@cisu.dk.
  
  
• You are also always welcome to call a CISU employee og file the complaint by personal attendance.
  
  

It is important to fill out the form adequately with as much detail as possible.

Please be aware that CISU must be able to ask follow-up questions. If you wish to remain anonymous, you can create an anonymous e-mail address, e.g. complaint@gmail.com and insert this in the form below. The complaint will only be assessed if an e-mail address has been provided.

Please note, that the complaint submitted is assessed confidentially, but for technical reasons it may be available to CISU's webmaster.

If the case is of a nature, that it must be inaccessible to the webmaster and other technicians, you should only write contact details in the form. The complaints registrar will then contact you directly.